Employee Assistance Program
Edith Cowan University have secured the services of PPC Worldwide (formerly OSA) to provide professional counselling services for all employees and their immediate families as part of the University Employee Assistance Program (EAP) - See the Employee Assistance Program Policy.
PPC Worldwide is an independent organisation, that provides free, specialised and confidential counselling outside the workplace.
The Employee Assistance Program aims to address any problems, work related or personal which may affect the work performance, safety or health of staff. Staff needing assistance are encouraged to take advantage of the program. Managers and supervisors are asked to support and encourage the use of the program.
For more information please visit the PPC Worldwide website at http://www.au.ppcworldwide.com/
EMPLOYEE ASSISTANCE PROGRAM PROCEDURES
Counsellor Contact
To make an appointment, the employee contacts PPC Worldwide on one of the numbers below and informs the receptionist that they are from Edith Cowan University and then arranges a suitable time and location. Office hours are from Monday to Friday 8.00am to 6.00pm. Please note, if cancelling an appointment. 24 hours notice is required.
Telephone:
Toll Free Number : 1300 361 008
After hours or telephone consultations are available on request. In the case of an emergency, the above number can be contacted 24 hours a day, 7 days a week.
Location:Perth: Sixteenth Floor, 251 Adelaide Terrace, Perth 6000
Fremantle: 3 Stirling St, Fremantle
Kelmscott: 2933 Albany Hwy, Kelmscott
Joondalup: Cnr Joondalup Dve & The Gateway, Edgewater
Midland: Unit 3, 401 Great Eastern Hey, Midland
Midland: 8 Byers Rd, Midland
Mandurah: 15 Tingdale St, Mandurah
Rockingham: Unit 18, 33 Crompton Rd, Rockingham
York: MacLaughlin Centre, York Hospital, Trews Rd, York
44 Regional areas
Edith Cowan University Contact
General enquiries can be either directed to PPC Worldwide or the University's Work Health and Safety Office which is:
Joondalup Campus
Ph: (08) 6304 2768 or (08) 6304 2302
Lost Work Time
PPC Worldwide Counsellors are available both during work time and out of hours. Should the employee wish to be sure that the employer is not aware that they are attending counselling, then they should attend outside work hours. The arrangements for taking time off during business hours will be the same as exist between supervisors and staff members for any form of time off work.
(N.B. The supervisor does not need to know the nature of the problem).
Referrals
Use of the services of the counselling agency will be voluntary. The three (3) methods of referral to the Employee Assistance Program for counselling are:
- Self Referral;
- Suggested; and
- Organisational Referral.
Assistance Process Short Term
PPC Worldwide provides a short term intervention service for employee problems that can generally be dealt with in four (4) counselling sessions or less.
Who Can Use the Service
The program is extended to all staff of the University and their immediate families (residing in the same household). It is provided free of charge.
MANAGERS